Circulation Policies

Library cards are free for Converse County, WY residents. With your library card, you can check out materials from our libraries in Douglas, and Glenrock, WY. You can also use your card at all public libraries in Wyoming to check items out. All cards need to be renewed every two years.

How do I get a library card?

Library cards are issued to Converse County residents with photo ID and an additional proof of current local address and photo ID. Please fill in the following information, then visit either Converse County Library location (in Douglas or Glenrock) within 14 days to pick up your library card and have your account fully activated.

Adult Library Card Registration

Can my child get a library card?

Children of any age may get a library card with parental consent and signature. A parent/guardian must present their photo ID and proof of local address, so please accompany your child to pick up their card. Parents are responsible for any fees associated with their minor child's card and for selection of materials to be checked out. Please see our Note to Parents for more information about minors and library use. Please fill in the following with your child's information, then accompany our child to either Converse County Library location (in Douglas or Glenrock) within 14 days to pick up your child's library card and have their account fully activated. 

Minor Library Card Registration

What is a PIN, and how do I get one?

A Personal Identification Number (PIN) will be issued when you get your library card. While the default PIN is a 4-digit number, it can be changed to a number or word of your choosing so you can personalize your account. Library staff may assist you with your PIN.

How much is a replacement library card?

A replacement card costs $2. If you don't have your library card, we can check out to your account using your photo ID. If you have lost your card, please let us know so we can deactivate the account or assign a new barcode—you would be held responsible for any items checked out on your lost card. 

How long do items check out for (i.e. loan periods)?

  • Books, Audiobooks, Playaway audiobooks & Music CDs - Three Weeks
  • Periodicals, DVDs, & Playaway Views Playaway Launchpads - Two Weeks
  • Mobile Hotspots - One Week

Are there any fees for overdue materials?

Converse County Library subscribes to a fine-free philosophy. The library does not charge overdue fines, but it is the borrower's responsibility to be aware of materials' due dates. We ask that you honor the time limits so other patrons will have access to these materials. Although no late fines will be charged, having overdue material on your card will still temporarily block use of your card/account until items are returned or paid for. Limited attempts to notify patrons of overdue materials will be made by library staff. Once the materials are returned, your card will return to its regular unblocked status. 

If items are not returned by three weeks following their due date, they will be considered "long overdue" and the account will show a bill for the replacement cost and a processing fee in the amount of $10 per item. Replacement costs and processing fees will be waived when the item is returned. Delinquent accounts with items not returned within 60 calendar days will be turned over to Unique Management Services, a collection agency. These accounts will also have a $10 referral fee added, which will not be refunded.

What if I lose or damage an item?

Replacement value is charged for lost or damaged materials plus processing fee in the amount of $10 per item. Patrons are denied further checkout privileges until all lost items are returned or replacement fees are paid. No reimbursement will be given for items recovered after they have been paid for.

Can I renew my items?

You may renew your items under “My Account”.  Use your library card number and PIN and use the button for renewal. You may renew items twice, unless another patrons had the item on hold. You may also renew your items by responding to the reminder email sent to the email address you provided upon library card sign up, in person, or over the phone.